Customer Testimonials

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DealerRater Feb 27, 2021

I went to valley Volkswagen today and left with a beautiful car for me and my growing family and it was all thanks to Mr.Claudio and the friendly staff thank you guys!

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DealerRater Feb 6, 2021

Anglelo and Luis gave me excellent service with attention to detail and met my requirements Painlessly Beautiful car My second one😃 Highly recommend Modesto VW👍👍👍👍👍

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DealerRater Jan 5, 2021

We were stranded with a broken transmission. The service and sales staff was professional, honest and caring. They were excellent and their communication. The price we paid was very fair. We are forever grateful for their staff.

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DealerRater Feb 7, 2020

They are beyond wonderful at this dealership! The whole staff exemplify "Great Customer Service"!! Anyone looking for a dealership that offer great customer service and give you the best price on the car that you want to purchase this is the right dealership and they will not disappoint. They delivered our car to our home at no extra charge. This is the go to dealership if you want top notch customer service and the best prices in the west coast.

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DealerRater Dec 1, 2019

Greg Hayes made the process seamless! We told him exactly what we wanted, what the expectations we had were and he delivered. First transaction we have ever made at Central Valley Auto and won’t be the last. Thank you Greg for our 2020 Tiguan, you rock!!

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DealerRater Sep 5, 2019

Mitchal Donohue, Service Dept. was so helpful, professional, patient in getting my 2006 VW Jetta back to running safely and smoothly. Great working with him! Mary T

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DealerRater Aug 19, 2019

Oliver, Kenny, Chris, Greg, all others very helpful, no pressure or arm-twisting. A great deal on a very good new car. Would easily recommend this dealership.

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DealerRater Jul 25, 2019

I originally went to this dealer to get 2 new keys made for our Hyundai. The gentleman who helped me with that and the cashier were very nice and that set the tone for my initial experience. I then met Oliver and he was so patient and kind. I told him we were in the market for a car, but I had to wait for my husband to test drive them too. He didn't brush me off or develop an attitude because I wasn't making a purchase that day. I got a few follow up texts, but nothing annoying. ...

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DealerRater Mar 21, 2019

We were pleased with the overall experience. James Miller, sales representative, was friendly and helped us without making us feel pressured to buy. We are happy with our purchased!

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DealerRater Nov 13, 2018

Dustin brown helped me find and purchase my 2019 toureg which I could not be happier with. He also helped me get the very best price for this car I will have forever. He has a very calm and patient manner to him which I felt very comfortable. I will refer my friends,family and volkwagen lover to go to central and talk to Dustin brown.

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DealerRater Jul 12, 2018

I went in to get an oil change. Service personnel were so helpful and kind. During my wait was shown vehicles and ended up eventually trading in my car for something brand new despite having less than perfect credit. Thats what I call quality service. Thank you!

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DealerRater Jul 11, 2018

This was bar far the best experience...hands down. From start to finish it was apparent that the dealership as a whole has nailed customer service. From John mcsherry to Greg hayes. Outstanding. I will never buy from another dealership again! Thank you!!

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DealerRater Jul 7, 2018

We had a great experience, the salesman was very knowledgeable. Took his time to explain everything about the cars , we didn’t feel rushed,very friendly people.

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DealerRater Jul 3, 2018

My Jetta was towed in with a mysterious battery-draining condition. It would kill the battery completely--overnight! Jon and Sam and the other technicians were quite thorough in getting the battery charged and checking for every possible culprit and ensuring over three days that the battery was holding a charge so I would not be stranded who knows where!. I appreciated a reasonable price, too. Thanks all around!

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DealerRater Sep 13, 2017

Great auto repair shop for your vehicle. Fast check in and honest repair hour needed for your car. Great mechanics that explain what's wrong with the car and their recommendations to make it better. After servicing your vehicle they clean it for you.

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DealerRater Jul 31, 2017

From the moment we stepped on the lot there was no pressure. Steven was extremely helpful. He answered all our questions. Brought us the best price. And worked with us to get the financing we needed. His sales manager was also instrumental in helping us by the car we wanted. I would recommend this dealership to everyone.

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DealerRater Jun 26, 2017

We've been with this dealership for 10 years from my oldest daughters 1st car, my 2nd daughters 1st car, my personal & our family car. Domingo the VW manager, he's the best he will help you, work wonders what's best for your family, affordable he understands you needs. Greg anything about the car he's on top of it. Communication, customers needs he's the man. Alex he will guide you every details regarding your new Vdub. They are the best.......

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DealerRater Feb 25, 2017

Our Central Valley Automotive journey began when my wife and I made an appointment to look at a couple of Passats. Stephen Garcia was our salesman and he was very helpful and knowledgeable. He displayed a lot of patience and was never pushy. He and his sales manager Kenny were very courteous and professional with their followup during the week after the appointment and made us an offer we couldn't refuse on the Passat R-line we wanted. On the night we went to close the deal, he came in on his day off although his girlfriend was visiting from ...

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DealerRater Aug 13, 2016

I am always reluctant to go to the dealership. But my experience at Central Valley Volkswagen was wonderful. Everyone was kind they were patient and they were quick to get take care of everything. The purchase is for my husband and he was very pleased and able to find the car that he wanted very quickly.

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DealerRater Jul 10, 2016

My 2004 VW convertible bug got rear ended and totaled so we were suddenly in the market for a new car. A call to Central Valley VW and Greg Hayes got us into a new one asap ! It was by far the easiest experience we have ever had buying a new car! Joshua Godfrey handled the paperwork,(usually the most frustrating part) but not this time, he was so efficient ! This team is amazing and I love my 20016 VW bug convertible! Will always deal with this team! Thanks again for making this sad time for me better! My favorite person at ...

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DealerRater May 1, 2016

We were very happy with the deal we got on our 2016 GTI and especially the way we were treated by everyone. it was much more professional than our earlier experience at Stockton VW that we walked out of. thanks especially to Stephan Garcia for tracking down and arranging to get the GTI we wanted from another dealer. we also were happy that this dealership works with Costco Auto Program and we got a great deal on our new car. I have bought many new cars in the past but this was one of the best buying experiences at a car ...

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DealerRater Feb 22, 2016

This buying experience was wonderful and the sales team was terrific, making us feel at ease in what can be a hectic experience. Their knowledge of what they're selling is top notch . 5-star recommendation all the way!!

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DealerRater Feb 18, 2016

Just visit Central Valley Volkswagen and you will understand, excellent products with excellent service. I went to six different dealerships which all had great products but crappy customer service.

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DealerRater Feb 16, 2016

This was by far the best car buying experience I've ever had! To be perfectly honest, spending any time on a car lot with a car salesman is at the very top of my list of unpleasant-but-sometimes-necessary activities. Truly, it's above getting a root canal. But Stephen Garcia made the experience more than just bearable--it was actually pleasant. For me, that's saying a lot; I'm known to grab my keys and walk out because I get so pissed off. Didn't happen this time, and that's a first!

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DealerRater Dec 18, 2015

Been going to the service Dept for 8 years and Cooper is and always be my go to guy. He's honest, take care of us and makes sure that our cars have been 110 percent before I drive out of the service dept. He's the reason that we are purchasing our second car from Central Valley Volkswagen and nowhere else.

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DealerRater Nov 9, 2015

I was very happy to have a sales representative as Stephen Garcia he was so knowledgeable about the vehicle I was purchasing and I felt very comfortable as he took the time to explain and show me all the features that I will come to use. My hat goes off to him and he's so pleasant and courteous.

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DealerRater Aug 8, 2015

This was by far the best car buying experience I've had. We worked with Stephan Garcia and he made everything as smooth as possible, found the exact car I was looking for to a T! I really appreciate all his help. When I buy another Passat TDI I will definitely be giving Stephan a call. If anyone is looking for a sales person who will find you the perfect car for you call Stephan Garcia!

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DealerRater Jul 4, 2015

I purchased my car from Stockton VW as the sales staff at this dealership would not deal on a 2014 CC. I have had some issues with the car and WOULD HIGHLY recommend the Central Valley Service department. They are very professional. I personally use Richard Cooper. He is very knowledgeable and very customer oriented. My experience with this service staff has been outstanding!

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DealerRater Jul 1, 2015

The best car buying experience ever ! Reuben was a great salesperson and everyone I dealt with there was helpful and courteous. I will advise anyone to go to this dealership to purchase a car. They spent a long time making the deal work out for me perfectly . Thank you all for your time !

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DealerRater May 27, 2015

We walked into the VW dealer to look at a specific TDI vehicle. Reuben was the salesperson who assisted us; he took us on a ride in the vehicle we were looking at, answered all of our questions, demonstrated all of the positives of the vehicle, and we asked for a price estimate. However, when we walked into the show room, we saw a VW Beetle convertible TDI sitting on the sales floor. Oh, my goodness. It stole my heart from the very first look. My husband was blown away, as he secretly really wanted a VW convertible Beetle. We ...

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DealerRater May 13, 2015

They were really helpful and getting me my own Jetta. It was just a grew experience and would recommend anybody looking to buy to give them a chance.

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