Customer Testimonials
We had a wonderful experience. Wesley was amazing. Very knowledgeable. Listening to what we wanted
The sales representative Bryce was amazing, very professional and knowledgeable. He stayed with us the whole time and answered all of our questions. We did not feel pressured to buy. He was very respectful of our financial decisions. I would definitely recommend him if I ever know of anyone who is interested in purchasing a vehicle. Good job, Bryce!
Bryce and the amazing VW team are superheroes. They worked tirelessly to approve my daughter, a young single mom and college student, for her first car. She and her baby daughter were in a major car crash 7 months later. That car saved their lives! The team then delivered a brand new, upgraded car to her doorstep less than 24 hours after the insurance payout. Thanks, VW!!
Central Valley VW will be my forever destination for purchasing and servicing my VW. Just finished working with Kenny at CV VW and he demonstrated all the skills one should expect for excellent customer service. He is knowledgeable, professional, pleasant & extremely helpful. This was my first purchase of an electric vehicle and he fully explained the ins/outs and directed me to external resources to ensure I had a home charging system. I have never spent this kind of money on a VW, but the experience was well worth the investment. Kenny is clearly an asset to CV VW.
Tried to reach the service department at 3:40 on Friday, no answer, left a message. Called back for the operator and was was asked for an extension and then since I didn’t have any they hung up, same thing happened while I called back again to check the business hours. Called the parts department and someone answered and he transferred me to the service department and someone picked up. Service techs and advisors do a great job, but the people who answer the phones and those who set up the answering system need some help.
Central Valley VW did what they promised. We negotiated a deal and there were no changes in the end
We bought a VW ID.4 last weekend and we are thrilled with our purchase! Kelii sold us the car and he is fantastic. Knowledgeable, friendly, honest, and overall very good at his job! He has gone above and beyond to be helpful in our first few days of ownership with answering lots of questions about electric cars and making sure the car got properly detailed. Overall our experience with this dealership has been excellent. Chris in financing is also very easy to work with and professional.
Luis at Central Valley VW was incredible in making our first new car experience comfortable and easy from test drive to big red bow! The finance and sales teams offered great support, and we felt part of the VW family!
Went in with the usual nerves of buying a new vehicle and left with exceeded expectations! Our Sales Specialist, Angelo Willis was exceptional! We expressed our concerns, needs and wants and he delivered! He knew exactly what we were looking for. There was no pressure, purchasing went smooth and we couldn’t be happier with our brand new Volkswagen. We appreciate Angelos patience and help during our car buying experience. 10/10 experience. This dealership environment is very friendly, bonus!
My wife and I bought a car from Central Valley Volkswagen and we dealt with Angelo, JC, Veto, and Meredith. Our experience was amazing they all were very pleasant to deal with, all were very professional . We will definitely buy another vehicle from this dealership. -Pete Shami
I would not recommend anyone to go to this dealer. Brought my car to the diagnosis of one, and they did something completely different. But, on top of that, something was stolen from the car. I emailed the dealer but never received a response.
Best experience I have ever had purchasing a vehicle. No pressure, no haggle, and not an ALL DAY event. Greg should be the mentor every sales person needs, he really made the experience great. I highly recommend!
Have tried calling service desk multiple times and no one picks up. Have tried chat function and no one responds either. Have left voicemail for call back and have not heard back. Have full maintenance warrantee but it has been very difficult to arrange.
I’m so glad I purchased my VW Tiguan from Central Valley VW my salesman Greg knows all about the cars he sells This is my second VW Tiguan Greg was so professional Thanks Greg
Great dealership for new car purchase, the first time with new electric car ID-4 and Angelo Willis shows he got a lot of knowledge for showing me around how to use the basic, thanks
Great experience during an odd time for the auto sales industry. With very little new vehicle inventory across the board for all new car auto dealerships, I ended back at Central Valley Volkswagen Hyundai after kicking a few tires in bare car lots.
That's where I met Angelo Willis, the Sales and Leasing Consultant. Originally, I was looking for a new Hyundai Palisade with a couple of desires. Quickly, I learned about the reality of the auto industry dilemma versus my current situational needs. Angelo Willis was honest and straightforward with me. He was not pushy and always conducted ... Read More DealerRater - Dec 20, 2021
My wife and I purchased a new 2022 Atlas and love it. Thank you Giovanna Lopez for the tremendous service and support throughout the buying process! You are the best! This is our third purchase from Central Valley and their service has always been top notch.
Both of my key fobs died today and when I got to the dealership Greg Hayes was there to save the day! He was amazing, we were in and out within minutes. Billy at the parts counter was able to find the last available battery for my key fob and we were set to go! They were both super nice, friendly and helpful. I didn't buy a car today but I'm going to Greg Hayes when I'm ready to upgrade my VW.
Claudio went above and beyond to make us happy. His focus on the little details really made our purchase that much more special and memorable.
I was buying a used VW from another dealership that had less than 6,000 miles on it. The check engine light kept coming on for low evap system leak. I brought the car in for what I thought would be a warranty repair. The service department already knew the car had damage from when the previous buyer brought the car in. The service department explained the evap canister was cracked in half and it was from an impact. The other already knew about the damage and failed to disclose it. I decided at that point to take the car back to ... Read More DealerRater - Aug 3, 2021
We have been coming here for years since 2007. Love these guys. Greg has been so amazing with all the effort he puts into helping us always find the right car for the beat price for us. He’s caring and attentive to our needs, NEVER the car salesman experience with him. He knows his stuff and can figure everything out to get you where you need to be. He’s like family. Kenny... their are not enough words to express how awesome you are. With a covid year like this last year you were able to get us in a ... Read More DealerRater - May 22, 2021
I went to valley Volkswagen today and left with a beautiful car for me and my growing family and it was all thanks to Mr.Claudio and the friendly staff thank you guys!
Anglelo and Luis gave me excellent service with attention to detail and met my requirements Painlessly Beautiful car My second one😃 Highly recommend Modesto VW👍👍👍👍👍
We were stranded with a broken transmission. The service and sales staff was professional, honest and caring. They were excellent and their communication. The price we paid was very fair. We are forever grateful for their staff.
Took my car in for service today. They called and said I needed two tires and by law couldn't rotate them because of it. They told me my tires were down to 1/32 of tread. I just had them measured at a different tire store and they stated they were at 4/32 which I agreed is near replacement. After I asked for the law to be shown to me about not rotating the tires and proof that tires were down to 1/32 they called back and rotated them. The price they quoted me was more than 25% more than another tire store. I ... Read More DealerRater - May 5, 2020
They are beyond wonderful at this dealership! The whole staff exemplify "Great Customer Service"!! Anyone looking for a dealership that offer great customer service and give you the best price on the car that you want to purchase this is the right dealership and they will not disappoint. They delivered our car to our home at no extra charge. This is the go to dealership if you want top notch customer service and the best prices in the west coast.
Greg Hayes made the process seamless! We told him exactly what we wanted, what the expectations we had were and he delivered. First transaction we have ever made at Central Valley Auto and won’t be the last. Thank you Greg for our 2020 Tiguan, you rock!!
Mitchal Donohue, Service Dept. was so helpful, professional, patient in getting my 2006 VW Jetta back to running safely and smoothly. Great working with him! Mary T
Oliver, Kenny, Chris, Greg, all others very helpful, no pressure or arm-twisting. A great deal on a very good new car. Would easily recommend this dealership.
I originally went to this dealer to get 2 new keys made for our Hyundai. The gentleman who helped me with that and the cashier were very nice and that set the tone for my initial experience. I then met Oliver and he was so patient and kind. I told him we were in the market for a car, but I had to wait for my husband to test drive them too. He didn't brush me off or develop an attitude because I wasn't making a purchase that day. I got a few follow up texts, but nothing annoying. ... Read More DealerRater - Jul 24, 2019
We were pleased with the overall experience. James Miller, sales representative, was friendly and helped us without making us feel pressured to buy. We are happy with our purchased!
Dustin brown helped me find and purchase my 2019 toureg which I could not be happier with. He also helped me get the very best price for this car I will have forever. He has a very calm and patient manner to him which I felt very comfortable. I will refer my friends,family and volkwagen lover to go to central and talk to Dustin brown.
I went in to get an oil change. Service personnel were so helpful and kind. During my wait was shown vehicles and ended up eventually trading in my car for something brand new despite having less than perfect credit. Thats what I call quality service. Thank you!
This was bar far the best experience...hands down. From start to finish it was apparent that the dealership as a whole has nailed customer service. From John mcsherry to Greg hayes. Outstanding. I will never buy from another dealership again! Thank you!!
We had a great experience, the salesman was very knowledgeable. Took his time to explain everything about the cars , we didn’t feel rushed,very friendly people.
My Jetta was towed in with a mysterious battery-draining condition. It would kill the battery completely--overnight! Jon and Sam and the other technicians were quite thorough in getting the battery charged and checking for every possible culprit and ensuring over three days that the battery was holding a charge so I would not be stranded who knows where!. I appreciated a reasonable price, too. Thanks all around!
Great auto repair shop for your vehicle. Fast check in and honest repair hour needed for your car. Great mechanics that explain what's wrong with the car and their recommendations to make it better. After servicing your vehicle they clean it for you.
From the moment we stepped on the lot there was no pressure. Steven was extremely helpful. He answered all our questions. Brought us the best price. And worked with us to get the financing we needed. His sales manager was also instrumental in helping us by the car we wanted. I would recommend this dealership to everyone.
We've been with this dealership for 10 years from my oldest daughters 1st car, my 2nd daughters 1st car, my personal & our family car. Domingo the VW manager, he's the best he will help you, work wonders what's best for your family, affordable he understands you needs. Greg anything about the car he's on top of it. Communication, customers needs he's the man. Alex he will guide you every details regarding your new Vdub. They are the best.......
Our Central Valley Automotive journey began when my wife and I made an appointment to look at a couple of Passats. Stephen Garcia was our salesman and he was very helpful and knowledgeable. He displayed a lot of patience and was never pushy. He and his sales manager Kenny were very courteous and professional with their followup during the week after the appointment and made us an offer we couldn't refuse on the Passat R-line we wanted. On the night we went to close the deal, he came in on his day off although his girlfriend was visiting from ... Read More DealerRater - Feb 25, 2017
I am always reluctant to go to the dealership. But my experience at Central Valley Volkswagen was wonderful. Everyone was kind they were patient and they were quick to get take care of everything. The purchase is for my husband and he was very pleased and able to find the car that he wanted very quickly.
My 2004 VW convertible bug got rear ended and totaled so we were suddenly in the market for a new car. A call to Central Valley VW and Greg Hayes got us into a new one asap ! It was by far the easiest experience we have ever had buying a new car! Joshua Godfrey handled the paperwork,(usually the most frustrating part) but not this time, he was so efficient ! This team is amazing and I love my 20016 VW bug convertible! Will always deal with this team! Thanks again for making this sad time for me better! My favorite person at ... Read More DealerRater - Jul 12, 2016
We were very happy with the deal we got on our 2016 GTI and especially the way we were treated by everyone. it was much more professional than our earlier experience at Stockton VW that we walked out of. thanks especially to Stephan Garcia for tracking down and arranging to get the GTI we wanted from another dealer. we also were happy that this dealership works with Costco Auto Program and we got a great deal on our new car. I have bought many new cars in the past but this was one of the best buying experiences at a car ... Read More DealerRater - May 1, 2016
This buying experience was wonderful and the sales team was terrific, making us feel at ease in what can be a hectic experience. Their knowledge of what they're selling is top notch . 5-star recommendation all the way!!
Just visit Central Valley Volkswagen and you will understand, excellent products with excellent service. I went to six different dealerships which all had great products but crappy customer service.
This was by far the best car buying experience I've ever had! To be perfectly honest, spending any time on a car lot with a car salesman is at the very top of my list of unpleasant-but-sometimes-necessary activities. Truly, it's above getting a root canal. But Stephen Garcia made the experience more than just bearable--it was actually pleasant. For me, that's saying a lot; I'm known to grab my keys and walk out because I get so pissed off. Didn't happen this time, and that's a first!
Been going to the service Dept for 8 years and Cooper is and always be my go to guy. He's honest, take care of us and makes sure that our cars have been 110 percent before I drive out of the service dept. He's the reason that we are purchasing our second car from Central Valley Volkswagen and nowhere else.
I was very happy to have a sales representative as Stephen Garcia he was so knowledgeable about the vehicle I was purchasing and I felt very comfortable as he took the time to explain and show me all the features that I will come to use. My hat goes off to him and he's so pleasant and courteous.
This was by far the best car buying experience I've had. We worked with Stephan Garcia and he made everything as smooth as possible, found the exact car I was looking for to a T! I really appreciate all his help. When I buy another Passat TDI I will definitely be giving Stephan a call. If anyone is looking for a sales person who will find you the perfect car for you call Stephan Garcia!
I purchased my car from Stockton VW as the sales staff at this dealership would not deal on a 2014 CC. I have had some issues with the car and WOULD HIGHLY recommend the Central Valley Service department. They are very professional. I personally use Richard Cooper. He is very knowledgeable and very customer oriented. My experience with this service staff has been outstanding!
The best car buying experience ever ! Reuben was a great salesperson and everyone I dealt with there was helpful and courteous. I will advise anyone to go to this dealership to purchase a car. They spent a long time making the deal work out for me perfectly . Thank you all for your time !
We walked into the VW dealer to look at a specific TDI vehicle. Reuben was the salesperson who assisted us; he took us on a ride in the vehicle we were looking at, answered all of our questions, demonstrated all of the positives of the vehicle, and we asked for a price estimate. However, when we walked into the show room, we saw a VW Beetle convertible TDI sitting on the sales floor. Oh, my goodness. It stole my heart from the very first look. My husband was blown away, as he secretly really wanted a VW convertible Beetle. We ... Read More DealerRater - May 26, 2015
They were really helpful and getting me my own Jetta. It was just a grew experience and would recommend anybody looking to buy to give them a chance.